Support
Someone who actually knows the environment.
Microsoft 365 changes every month. Support means somebody watches those changes, judges them and steps in when needed.
Day to day
Tenant administration
- Creating and closing accounts, joiners and leavers
- Licences — assignment, release, optimisation
- Shared mailboxes, groups, teams and storage
- Checking drift from the baseline and correcting it
Response
Changes on Microsoft’s side
We watch Message Center announcements and pick out the ones that actually affect you. Once a month you get a summary.
Any time
Advice
A question about the environment, licences or a new service — without counting minutes.
Cooperation
With your IT
If you have your own administrator or provider, we complement them — we don’t replace them.
Rhythm
What happens, and how often.
- Continuously
- Automated checks of tenant settings
- Immediately
- An alert on a serious deviation — a new administrator, for example
- Monthly
- A short note: what changed, what we fixed, what Microsoft is planning
- Quarterly
- A report with the compliance trend and a plan for the next period
- Scope
- The Microsoft 365 environment. Devices and networks stay with your IT partner.
Support follows a baseline rollout. We cannot vouch for an environment we never put in order.
You get the price in writing before we start, not after.
Missing someone for Microsoft 365?
Tell us your user count and what your IT covers today. We’ll propose the scope and the price.
Get in touch